Ordering on fossil.com is designed to be a quick and easy process. Just follow these simple steps.
FINDING THE PRODUCT
By using the menus on the left-hand side of the page, you can browse fossil.com by gender and type of product. To access detailed information about a product, click on the image of the item you are interested in and you will be taken to the item's product detail page.
USING THE SHOPPING BAG
To place a product in your shopping bag, from the product page, select where appropriate the desired size, colour, quantity of the item you wish to purchase, and click "Add to Bag". Select the "Back to Results" button to continue browsing, or the "Checkout" button to complete your order.
While in your shopping bag, you can delete an item by clicking the "Remove" button.
By clicking the link in the upper right-hand corner of the screen, you may view your shopping bag at any time. This allows you to add or delete items whenever you like.
When you’re ready to complete your order, be sure to review all of the items you’ve placed in your shopping bag. To checkout, follow the instructions on the screen to finalize your order.
SHIPPING AND BILLING
Provide your shipping information and select your method of payment. We accept AU-issued cards from Visa, MasterCard, and also PayPal. Enter the card number without spaces or dashes. Please remember that for PayPal we will only ship to the registered AU address of the account holder, so the shipping address must be the same as it appears on your payment statement.
COMPLETING YOUR ORDER
If you need assistance with your order please contact our Customer Care Team, and we will be happy to assist you.
Although Fossil tins are a collectable item in themselves, we cannot provide a specific pattern on request. The tin supplied with each relevant purchase will be a random choice.
Note: Your satisfaction is 100% guaranteed. Any items in your order can be returned to Fossil within 30 days from the purchase date for a complete refund if you are unsatisfied. The returned product must be in new condition and unused. Detailed Return instructions will be included with your order.