Watch Repairs

If you are located in Australia and your watch is in need of repairs, please send your watch to the Fossil Metro Service Centre in New South Wales.

If you are located outside of Australia please refer to the authorized service agent in your country of residence.

For repairs or service that is not covered under the product warranty, charges will apply.

Prior to sending your watch, please click on the link below to register your watch repair and to get an estimate for the repair work required.

This form is not valid for use by Fossil Retail Partners. Please contact our Customer Care Team if you require assistance with repairs.

•  Watch Repair Registration Form 

Registering your repair prior to sending your watch will ensure that your repair gets underway as soon as it is received.

Please note that the estimate provided is subject to assessment by a Technician and may change.  Therefore we will email you to confirm the repair fees applicable, including payment details once the watch is assessed.