Fossil is unable to cancel orders once they have been placed due to the expedient processing time at our warehouse. However, we do offer free return shipping. Once you receive your order, you can use the return shipping label that is supplied in the packaging to send your order back for a refund.
Be sure to record the tracking number for your return package. Once it has been delivered, allow 3-5 business days for your refund to process. When processing your return, we will first refund any Fossil gift card used, then we will refund any other forms of payment used to place the original order.
If you have any further questions, please contact Customer Care with your order number.