I want to return my order

If you are not 100% satisfied with your online purchase, we will accept returns of unworn merchandise for up to 90 days from purchase for a full refund. Proof of purchase or packing slip invoice is required for reimbursement of the full purchase price. To return your order, either use the supplied, prepaid return label in your order, ship it yourself to our returns address, or bring it to a Fossil store.

If you still have all of the forms from your package, fill out the return detail page and include it in a box with your item(s). Then, affix the return shipping label on the box and bring it to your local FedEx store or dropbox to ship it back to us.

If you no longer have the forms from your package, you can request a new return label to be emailed to you. Please contact Customer Care with your order number. Then, print off the label to affix to your package; be sure to include a note in the box with your order number and why you are returning your order, for each item being returned:

1. Size too small
2. Size too big
3. Overall fit issue
4. Damaged / Defective
5. Color faded / Discolored
6. Not as pictured
7. Order delayed
8. Damaged in transit
9. Duplicate style / shipment
10. General return / Gift
11. Connectivity Issues

You may also bring your watch to a local Fossil store to return or ship it yourself to our returns address below. Again, be sure to include your order number and the reason(s) for your return in the box.

FOS Web Returns
Order#:_______ 
10615 Sanden Dr
Dallas, TX 75238

Record the tracking number for your return package - when it has been delivered, allow 3-5 business days for your refund to process. When processing your return, we will first refund any Fossil gift card used, then we will refund any other forms of payment used to place the original order.