How do I return my order?

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Updated for Holiday 2019

Purchases during the holiday season (11/19/19 - 12/31/19) can be returned through 01/31/20.

If you are within our return policy, you will need 3 things to return your order:

1. The item(s) you are returning
2. The return shipping label
3. The return detail page

Bring your package to your local FedEx store or drop box and track the package to know when to expect your refund.

The label and return detail page will be found in the original packaging. Fill out the return detail page and include it in your package with the item(s) you are returning. Paste the return shipping label on the package.

If you no longer have the packaging, contact Customer Care with your order number to request a new return label to be emailed to you. Then, print off the label to paste to your return packaging. In place of the return detail page, include a note in the package with your order number and why you are returning your order, for each item being returned: 

1. Size too small
2. Size too big
3. Overall fit issue
4. Damaged / Defective
5. Color faded / Discolored
6. Not as pictured
7. Order delayed
8. Damaged in transit
9. Duplicate style / shipment
10. General return / Gift
11. Connectivity Issues