Can I return an online order in-store?

Absolutely! You can return your online order in store for a full refund to your original form of payment. When you visit the store, make sure to bring your order summary/confirmation email and the credit card used to place the order. In-store returns are subject to the same guidelines as our online return policy. You can find local Fossil stores on our store locator here.

Your order summary is emailed to you after placing the order. If you need another copy, visit the order status page. If you have any further questions, please contact Customer Care with your order number.