Custom timepieces and engraved or embossed items are considered final sale. No returns are accepted. If something isn’t quite right with your personalized item, please contact Customer Care with your order number and a photo of your item.
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- I want to return my gift card
- Is my item available?
- I want to return my personalized item
- When will I get my refund?
- I need a return shipping label to return my order
- I didn't apply my promo code to my order
- My shipping address is incorrect
- I didn't receive my order
- My pending authorization has not dropped
- I didn't receive a confirmation email
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