Custom timepieces and engraved or embossed items are considered final sale. No returns are accepted. If something isn’t quite right with your personalized item, please contact Customer Care with your order number and a photo of your item.
Articles in this section
- Can I return my order?
- How do I return my order?
- When will I get my refund?
- My return has been received but my refund has not processed
- Can I return an online order in-store?
- I want to return my personalized item
- I need a return shipping label to return my order
- How can I exchange an item from my order?