My return has been received but my refund has not processed

If the return package is processed through USPS, they will deliver the package to FedEx and state that the package has been "Delivered to Agent." When the tracking number, through FedEx, shows that it has been delivered, allow 3-5 business days for your refund to process.

When processing your return, we will first refund any Fossil gift card used, then we will refund any other forms of payment used to place the original order.

If you do not receive your refund in this time frame, please contact Customer Care with your order number and the return tracking number for your package.